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Still can’t find what you’re after? Don’t hesitate to reach out – we’re here to help.
Psst… did you know we offer free shipping on orders over 150€ and 30-day returns?
Yes! Email us at customercare@garphyttan.com as soon as possible. If your order hasn’t left the warehouse, we may be able to cancel or update it.
Standard shipping is free on orders over:
🇸🇪 Sweden: 1,500 SEK (60 SEK otherwise)
🇳🇴 Norway: 1,500 NOK (100 NOK otherwise)
🇩🇰 Denmark: 1,500 DKK (70 DKK otherwise)
🇫🇮🇪🇺 Finland & EU: 150 EUR (10 EUR otherwise)
We currently ship to Sweden, Norway, Denmark, Finland, and EU countries including Austria, Belgium, Estonia, France, Germany, Greece, Italy, Ireland, Latvia, Lithuania, the Netherlands, and Spain.
🇸🇪 Sweden (DB Schenker): 2–4 business days
🇫🇮🇩🇰 Finland & Denmark (UPS): 3–6 business days
🇪🇺🇳🇴 EU & Norway (UPS): 4–6 business days
Please note: Delays may occur during campaigns, payment issues or holidays.
🇸🇪 If you’re in Sweden, simply use the prepaid return label included in your parcel and send back the item(s) you wish to return.
🇩🇰🇫🇮🇳🇴🇪🇺 For customers outside Sweden, please email us at customercare@garphyttan.com and we’ll provide you with a return label.
Items must be unused, in original condition, and with all tags attached. Returns must be initiated within 30 days of receiving your order.
Please note: We do not reimburse any shipping-related costs associated with the original purchase.
Refunds are issued once your return has reached our warehouse. Please allow up to 15 business days for processing, depending on your payment method.
Tip for customers using invoice payment via Walley:
If you have paid by invoice through Walley, we recommend downloading their app for iOS or Android. In the app, you can pause your invoice to avoid any late fees while your return is being processed.
We don’t offer direct exchanges. If you wish to change size, color, or product, please return the item and place a new order for the one you want instead.
Once we have received and processed your return at our warehouse, we will adjust your invoice accordingly and reimburse you for your original purchase.
If one item is returned from a “3 for 2” offer, the discount is canceled and you’ll be charged full price for the remaining items.
We accept Visa, MasterCard, Swish, Vipps, Stripe, and Walley payments.
Please note: Available payment options may vary depending on your region.
You can find payment details in the email sent to you by Walley after your purchase. Follow the instructions to pay your invoice securely.
We recommend downloading the Walley app for iOS or Android – it’s an easy way to keep track of all your purchases and payments in one place.
Yes, we offer business purchases with invoice or installment payment options in cooperation with Walley, available in Sweden, Norway, Denmark, and Finland. You’ll receive your goods before making a payment, and the due date is stated on the invoice sent to your company.
We offer:
Standard invoice – One invoice per order.
Monthly summary invoice – All purchases during a month are combined into one invoice.
Installment payment – Pay over time, with terms provided by Walley.
To place a business order, simply select “Company” at checkout and enter your organization number. Shipping methods and any applicable fees are shown before you confirm the order. Late or missed payments may incur reminder fees and interest.
For more details, visit walley.se or contact their customer service.
Fit varies between models. We indicate if an item runs large or small on the product page. Customer reviews are also helpful for guidance.
Each product page includes a size guide to help you find the best fit.
We also recommend checking the product reviews for input from actual customers with similar body types. In the product images, you’ll find the model’s measurements and the size they are wearing, which can serve as a helpful reference.
If you’re still unsure, please reach out to us – we’d be happy to help!
Our garments are primarily produced in Portugal, China, and Bangladesh. We work in close collaboration with all our factories, which are carefully selected and meet BSCI standards to ensure ethical and responsible working conditions.
We focus on durability and longevity. By using natural materials like merino wool and cotton, and designing garments that last, we aim to reduce unnecessary consumption and environmental impact.
With our clothing, we also hope to inspire more time spent outdoors — building a stronger connection to nature and a deeper understanding of how we must work together with the planet, not against it.
We stand by the quality of our products. If you experience a manufacturing defect or unusual wear, please contact us with photos and details. We’ll review the case and find a solution.
Normal wear and tear is not covered under warranty. However, we evaluate each case individually and aim to offer a fair resolution if issues arise.
Many of our garments can be treated with our Garment Wax to enhance their water-repellent properties.
We’ve created a helpful guide on why and how to wax your clothes – you can read it here.
It includes step-by-step instructions to make your gear last longer and perform better in wet conditions.
Care instructions vary by product – always check the label before washing. In general, avoid fabric softener and wash at low temperatures to preserve the garment’s performance and durability.
To help extend the life of your clothing, we recommend washing only when necessary – often, airing out the garment is enough. For small stains, you can spot-clean with a damp cloth or sponge instead of a full wash.
Email us at customercare@garphyttan.com. We aim to respond within 1–3 business days.
See our “Shipping and Returns” section on the website or refer to the top of this FAQ page.
